Printer support that just gets it printing.

The wireless printer that worked yesterday and refuses today. Drivers that disappeared after a Windows update. The all-in-one that scans but won't print. We fix every brand of printer trouble — usually in a single remote session.

12+ yrs
Printer setups
3,200+
Printers configured
88%
Fixed remotely
30 min
Avg. resolution

Every brand. Every printing headache.

Inkjet, laser, all-in-one, network, wireless — if it's supposed to print, we'll make it print.

HP printers

HP's HP Smart app, OfficeJet, LaserJet, DeskJet, ENVY, Tango. We handle stuck print queues, the "printer offline" lie, and the HP+ subscription drama.

  • HP Smart app setup
  • OfficeJet / LaserJet / DeskJet
  • HP+ subscription & ink issues

Canon printers

PIXMA, MAXIFY, imageCLASS, SELPHY. We handle Canon's PRINT app, USB vs network confusion, and the chronic "communication error 6000" code.

  • PIXMA & MAXIFY series
  • imageCLASS lasers
  • Canon PRINT mobile setup

Epson printers

EcoTank, WorkForce, Expression, SureColor. We fix the dreaded "ink charging" loop, head clogs on idle units, and Epson's iPrint app pairing.

  • EcoTank & ink tank refills
  • Print head cleaning cycles
  • WorkForce Pro setups

Brother printers

HL, MFC, DCP series — both home and small-office. We handle the iPrint&Scan app, fax/scan combo issues, and the spurious "drum end soon" warnings.

  • HL, MFC, DCP series
  • iPrint&Scan mobile
  • Fax line & scanner setup

Lexmark & office lasers

Lexmark, Xerox, Kyocera, Ricoh, Sharp — we handle workgroup laser setups, scan-to-email, ADF feeders, and IP-printing across mixed Windows + Mac networks.

  • Workgroup & departmental lasers
  • Scan-to-email / scan-to-folder
  • Static IP & LPR printing

Wireless / Wi-Fi printing

WPS pairing, dual-band confusion, the "printer keeps falling off the network" classic. We put the printer on a stable band with a static IP so it stays connected for years.

  • WPS & manual Wi-Fi pairing
  • 2.4 GHz vs 5 GHz selection
  • Static IP / DHCP reservation

Driver install & repair

Windows Update wiped your printer driver again? Mac threw away the PPD after a macOS upgrade? We install official, vendor-signed drivers and lock them so updates don't break them.

  • Windows 10 / 11 drivers
  • macOS PPD & AirPrint setup
  • Driver "stuck install" cleanup

Network / shared printers

Office of 8 people, one printer? We share it properly — no more "the printer disappeared" calls. Mixed Windows and Mac, no problem.

  • Windows print server / share
  • Bonjour & AirPrint discovery
  • Per-user permissions

Scanner & fax

Scan to a folder, scan to email, scan to a cloud drive, send a fax over IP — we set up the workflow your office actually needs, then write you a one-page cheat-sheet.

  • Scan-to-PDF & scan-to-email
  • ADF feeder calibration
  • VoIP fax (eFax) setup

All-in-one devices

Print, scan, copy, fax in one box — we make sure every function works, every shortcut button is mapped, and the touch-screen does what it should.

  • Touch-screen calibration
  • Shortcut / preset programming
  • Multi-tray paper management

Mobile / AirPrint / cloud print

Print from your iPhone, iPad, or Android over the home Wi-Fi without installing anything weird. AirPrint, Mopria, HP Smart, Brother iPrint — all sorted.

  • iPhone & iPad AirPrint
  • Android Mopria print service
  • Email-to-print & cloud print

Print quality issues

Lines on every page? Faded text? Smudges? Misaligned colors? We run the right cleaning cycle, check the rollers and heads, and replace consumables only when actually needed.

  • Head cleaning & alignment
  • Roller & fuser inspection
  • Genuine vs. compatible cartridge advice

From "won't print" to "test page successful"

Most printer jobs are resolved in a single remote session — no driving, no shipping, no waiting.

Tell us the brand & symptom

"HP OfficeJet 6978 won't print over Wi-Fi after the Windows update" gives us 80% of what we need before the call even starts.

Remote diagnosis

We connect to your computer, check the queue, the driver, the printer's IP, and the print spooler service — usually within 10 minutes.

Clean install & pair

We strip the broken driver, install the official one, pair the printer to the right Wi-Fi band, and assign it a static IP so it stays found.

Test from every device

We print a test page from each computer and mobile device that needs to print, including AirPrint from iPhone and Android Mopria.

Lock it down

We turn off the Windows-Update driver replacement and set the printer's firmware to your preference so an automatic update doesn't break it next week.

Real questions, real answers

Why does my printer keep going "offline" even though it's right there?

Almost always one of three things: the printer is hopping between 2.4 GHz and 5 GHz Wi-Fi, the router gave it a new IP and Windows still has the old one cached, or a stuck print job has paused the queue. We fix all three permanently, not just for today.

Can you set up my printer to scan documents straight to my email?

Yes. We configure scan-to-email on any printer that supports it — including app-passwords for Gmail and Microsoft 365 — and write you a small label to stick on the printer with the buttons to press.

Do you sell ink and toner, or do I need to buy my own?

We don't sell consumables — but we will tell you the exact part number you need and whether a third-party cartridge will void your warranty (sometimes yes, sometimes no, depending on the brand). We're brand-agnostic about ink.

My printer is an old USB model. Can it still work wirelessly?

Yes — we can connect it to a Raspberry Pi or a USB print server box and share it over Wi-Fi for the rest of the household. Saves you replacing a printer that's still printing fine.

Can you fix paper jams remotely?

The physical jam — no, you'll need to clear that. But after you do, we can walk you through resetting any "jam memory" error the printer is holding onto, and check whether worn pickup rollers are causing repeat jams.

A printer fix that actually stays fixed

Every major brand

HP, Canon, Epson, Brother, Lexmark, Xerox, Kyocera, Ricoh. We don't refer you elsewhere.

Mostly remote

88% of printer issues are resolved in one secure remote session. No driving, no drop-off.

Flat-rate pricing

One price per job. We tell you before we start. No "while we're in here" surprises.

30-day warranty

Same issue inside 30 days? We come back at no charge.

One stubborn printer, one quick call.

Most printer headaches are fixed inside an hour. Pick up the phone and we'll get you printing again before the next coffee runs out.

Call 1-888-744-9981

Printer fixes, in our customers' words

★★★★★

My printer hadn't worked properly in months. One online session and they fixed driver issues two other companies missed. Honest, patient, and reasonably priced.

LK
Linda K.
Home User, Tucker GA
★★★★★

We needed scan-to-folder set up for our small accounting practice. They did it for two computers, two iPhones, and showed us how to use it. Bills the same day, no fuss.

PG
Paul G.
CPA Office, Atlanta GA
★★★★★

After two Windows updates broke my HP printer twice, they finally locked it so updates can't touch the driver. Hasn't dropped off the Wi-Fi since.

JN
Jenny N.
Home User, Doraville GA

We handle the rest of your tech, too

Printer driving you crazy? Let's fix that.

One call. One remote session. Back to printing in under an hour.